Privacy & Cookie Policy

SellMyMotorhomeToday.co.uk (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or use our services. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant laws.

By using SellMyMotorhomeToday.co.uk, you agree to the terms of this policy. If you do not agree, please discontinue use of our site and services.

1. Who We Are

SellMyMotorhomeToday.co.uk is a UK-based platform that enables individuals to sell their motorhomes quickly and securely.

Data Controller:
sellmymotorhometoday.co.uk
Halifax, West Yorkshire, HX3
info@sellmymotorhometoday.co.uk

2. Information We Collect

We may collect the following types of personal data:

  • Identity Data: Full name, age, date of birth, and driving licence details (where applicable).
  • Contact Data: Email address, telephone number, home address, postcode.
  • Vehicle Data: Motorhome make, model, registration number, mileage, year, condition, service history, and photographs.
  • Technical Data: IP address, browser type, operating system, device information, and website usage data via cookies.
  • Transaction Data: Payment information, bank details (if applicable), purchase/sale history.
  • Marketing Data: Preferences for receiving marketing communications.

We do not collect special category personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) unless explicitly required and consented to.

3. How We Collect Your Data

We collect data in the following ways:

  • Directly from you when you:
    • Submit your motorhome details on our website.
    • Contact us via phone, email, or web forms.
    • Enter into a sales agreement with us.
    • Subscribe to marketing updates.
  • Automatically when you:
    • Browse our website (via cookies, analytics, and server logs).
  • From third parties when:
    • We verify motorhome ownership details.
    • We conduct background checks to prevent fraud.

4. How We Use Your Data

We process your personal data only when permitted by law. Common purposes include:

  • To provide our motorhome selling services.
  • To verify ownership and prevent fraud.
  • To communicate with you regarding valuations, offers, and transactions.
  • To manage payments and process transactions.
  • To maintain website functionality and security.
  • To comply with legal and regulatory obligations.
  • To send you marketing (only if you’ve opted in).

5. Legal Bases for Processing

We rely on the following lawful bases under the UK GDPR:

  • Contractual necessity: To provide our services and fulfil agreements.
  • Legitimate interests: To operate, improve, and promote our services (unless overridden by your rights).
  • Consent: For sending marketing communications or using non-essential cookies.
  • Legal obligation: To comply with financial reporting, fraud prevention, and other statutory requirements.

6. How We Share Your Data

We may share your data with:

  • Trusted service providers (IT, payment processors, hosting, analytics).
  • Professional advisers (lawyers, accountants, insurers).
  • Government authorities or regulators when legally required.
  • Third-party buyers or partners involved in the sale of your motorhome (with your knowledge).

We never sell your data to third parties.

7. International Transfers

If we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as UK GDPR adequacy decisions or Standard Contractual Clauses (SCCs).

8. Data Retention

We keep personal data only for as long as necessary:

  • For the duration of your relationship with us.
  • For up to 6 years after a transaction (to comply with HMRC and legal obligations).
  • For marketing data, until you withdraw consent or unsubscribe.

After retention periods expire, we securely delete or anonymise your data.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure (“Right to be Forgotten”): Request deletion of your data where applicable.
  • Restriction: Limit processing of your data in certain circumstances.
  • Portability: Request transfer of your data to another provider.
  • Objection: Object to processing based on legitimate interests or for marketing.
  • Withdraw Consent: Where processing is based on consent, withdraw it at any time.

To exercise these rights, contact us at: [Insert Contact Email].

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. Cookies & Tracking Technologies

What Are Cookies?

Cookies are small files placed on your device when you visit our website. They help us recognise your device, remember preferences, and analyse website performance.

Types of Cookies We Use

  • Strictly Necessary Cookies: Essential for website operation (e.g., security, session management).
  • Performance Cookies: Help us analyse traffic and improve site functionality (e.g., Google Analytics).
  • Functionality Cookies: Remember preferences such as region or login details.
  • Targeting/Advertising Cookies: Used to deliver relevant ads or track marketing campaigns (only with consent).

Third-Party Cookies

We may use trusted third-party providers (e.g., Google, Meta) for analytics and advertising. These third parties may collect data about your browsing behaviour across different websites.

Managing Cookies

You can:

  • Accept or reject cookies via our cookie banner.
  • Change your preferences at any time in your browser settings.
  • Block or delete cookies through your browser (note: some site features may not function properly if you do).

For more guidance on cookies, visit: https://ico.org.uk/your-data-matters/online/cookies/.

11. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Encrypted transmissions (SSL).
  • Secure servers and firewalls.
  • Regular monitoring for vulnerabilities.
  • Restricted employee access to personal data.

Despite these safeguards, no system is 100% secure, and we cannot guarantee absolute security.

12. Children’s Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us to request deletion.

13. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Updates will be posted on this page with a revised “Effective Date”. We encourage you to review it regularly.

14. Contact Us

If you have questions or concerns about this Privacy & Cookie Policy, please contact us at:

SellMyMotorhomeToday.co.uk
Halifax, West Yorkshire, HX3
Email: info@sellmymotorhometoday.co.uk

Scroll to Top